Privacy policy

This policy explains what personal information we collect, how we use and protect it, and the choices you have.

Who we are

Overeye Ltd, trading as Overeye Unmanned Aerial Systems (“Overeye”, “we”, “us”), is registered in England and Wales under company number 10222329, with its registered office at 10 Roach Road, Sheffield S11 8UA. We provide drone survey and inspection services and runs this website, overeye.co.uk. We are responsible, as data controller, for the personal information collected through it.

You can contact us about anything in this policy at info@overeye.co.uk or on 0114 489 9808.

Information we collect

We only collect what we need to respond to you and deliver our services:

• Enquiries: when you use our contact form we collect your name, company, email address, phone number, the type of help you need and your message.
• Correspondence: details you share with us by email or phone.
• Client projects: contact details and project information needed to plan, carry out and deliver survey and inspection work.
• Mailing list: your email address, if you choose to subscribe.

How we use it and why

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) we must have a lawful basis for using your information. We use it to:

• respond to enquiries and prepare quotes, which is in our legitimate interests and at your request before entering into a contract;
• deliver the services we have agreed with you, under our contract;
• meet our legal, insurance and regulatory obligations;
• send occasional updates, only where you have given consent.

We will never sell your personal information. If the lawful basis we rely on changes, we will tell you.

Imagery captured during surveys

Drone survey and inspection work can sometimes capture images of people, vehicles or neighbouring property by chance. We plan flights to keep this to a minimum, use imagery only for the purpose of the project, and remove or obscure identifiable personal details where appropriate.

Who we share it with

We share information only with trusted providers who help us run our business, such as our website host, email and IT providers, our email marketing service and, where you have consented to analytics cookies, Google. They may only use it on our instructions. We may also share information where the law requires it.

How long we keep it

We keep personal information only for as long as we need it for the purpose it was collected, including any legal, accounting, insurance or reporting requirements. Enquiries that do not lead to work are deleted when they are no longer needed.

Keeping it secure

We use secure storage and sensible access controls to protect the information we hold, and we review how we store, access and manage it.

Cookies

Cookies are small files stored on your device. We use essential cookies needed for the website to work, and a cookie to remember your cookie choices.

With your consent, we also use Google Analytics cookies to understand how visitors use our site, such as which pages are viewed. These analytics cookies are only set if you click Accept on our cookie banner. We do not use advertising cookies.

You can change your choice at any time using the cookie settings button in the bottom-left corner of any page, or by deleting cookies in your browser. Full details are in our cookie policy.

Email updates

If you subscribe to our updates, we send them through an email marketing service. These emails may include standard tracking, such as whether an email was opened or a link was clicked, so we can improve what we send.

You can unsubscribe at any time using the link in any email, or by contacting us.

Your rights

You have the right to:

• be informed about how your information is used;
• access the information we hold about you;
• have inaccurate information corrected;
• have your information erased;
• restrict or object to how we use it;
• data portability;
• not be subject to solely automated decision-making, including profiling.

To use any of these rights, email info@overeye.co.uk. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.